Technology Support Officer – Position Filled

Position: Technology Support Officer

Location: Port Macquarie

Our Government Client is seeking a technology support officer in Port Macquarie to join their team for a 6 month contract.

As the Technology Support Officer you will provide routine information technology services as well as end-user support for Online customers and staff.

Key Accountabilities

  • Perform routine IT support functions such as loading files to various systems including Moodle, Equella and One Web and copy and pasting information between files
  • Undertake basic research using a search engine to identify the best value for money option in purchasing hardware and software
  • Technical support of end users (customers and staff) with  login and account issues,  and a variety of applications used by the Online business
  • Undertake clerical and administrative duties to support the customer experience team

Skills Required

  • Demonstrated ability to work with a range of software applications and administrative and financial corporate data systems, including electronic file management systems and maintenance processes.
  • Demonstrated skills in troubleshooting end-user issues and a commitment to resolve enquiries quickly and effectively
  • Ability to provide remote technical support over the phone and web
  • Good problem solving skills; ability to visualize a problem or situation and think abstractly to solve problems
  • Demonstrated ability to work as part of a collaborative team
  • Ability to complete basic research activities

Apply now!

MBC Recruitment Apply Now Button

Job ID: 805

Recruitment Port Macquarie