ICT Business Analyst – Position Filled

Position: ICT Business Analyst

Location: Port Macquarie

Our Client has a great 6 month opportunity for an ICT Business Analyst in Port Macquarie.

Key Accountabilities 

  • Perform business analysis activities including engagement, understanding customer needs, defining requirements, design, document analysis, develop user stories / use cases, document processes, provide options, play back to stakeholders, support transition and readiness, and utilisation of solutions.
  • Define and contextualise business problems and work with stakeholders to identify and recommend solutions
  • Participate in the evaluation and testing of prototypes and implementation of longer term solutions
  • Support the continuous implementation of high quality and fit for purpose solutions for maximum benefit
  • Develop and prepare traditional, agile and DevOps business analysis practices and documentation (e.g. business requirements, functional specification, test cases, and other artefacts as required).

Skills Required

  • Project experience in the delivery of SaaS customer management and/or service management systems.
  • Strong verbal and communication skills
  • Very strong interpersonal skills
  • Ability to prioritise effectively
  • Ability to work in traditional waterfall, Agile, prototyping, design thinking, and DevOps modes of operation
  • Proven ability to think and act in an innovative and strategic manner
  • Ability to work autonomously or in a team environment
  • Demonstrated commitment to outstanding customer service
  • Good organisational skills
  • Adaptable and able to change focus on short notice
  • Ability to work within tight deadlines and competing priorities
  • Relevant tertiary qualifications or professional certification
  • 10 years plus experience in business analysis

Apply now!

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Job ID: 810

Recruitment Port Macquarie