Position: Customer Service Officer
We are seeking an experienced Customer Service Officer in Newcastle. Our Government Client has a great short term opportunity for the right candidate.
- Deliver high quality, consistent and timely services to clients that are consistent.
- Ensure a coordinated approach to client matters by working closely with team members.
- Provide integrated client services by working closely with Branches and Service Advisory.
- Utilise the required systems and processes to support the management of client matters and actively suggest improvements.
- Escalate difficult matters and significant complaints to the Senior Client Service Officer or Coordinator as required.
Job ID: 855