Accounts Receivable Officer – Position Filled

Position: Accounts Receivable Officer

Location: Port Macquarie

Our Client is currently seeking an experienced Accounts Receivable Officer to join their team for a short term contract in Port Macquarie.

Key Accountabilities

  • Monitor all payments received from debtors (including Retailers. External customers, Contractors and Accredited Service Providers) ensuring they are made in accordance with credit terms and PFAA (Public Finance and Audit Act)
  • Liaise with Finance in relation to unallocated payments and items that have been transferred to suspense account ensuring payments are receipted against the correct account
  • Maintain effective and timely collections of all outstanding debt within the Credit
    portfolio-. Duties include the handling of enquiries from customers via telephone and
    other means of communication as well as visitations to customers (as appropriate) to
    ensure cash collections are maximised
  • Perform and provide account reconciliations to assist customers and support the debt
    recovery function
  • Investigate customer disputes and proactively manage outcomes to ensure efficient
    service levels and debt recovery KPls are maintained
  • Where required, prepare and process adjustments, receipt and reverse customer
    payments and generate payment vouchers for receipts
  • Provide ongoing reporting as directed by the Accounts Receivable Manager
  • Assign uncollected debts to an approved Collection Agent, make recommendations and
    prepare irrecoverable debts for bad debt write off
  • Complete initial application based credit checks based on credit assessment rules and
    delegations
  • Assist with the preparation, approval and delivery of Credit Risk recommendations for
    new Network, Order Management customers and Contractors in accordance with the
    Credit Control policy and Procedure
  • Actively contribute to Accounts Receivable planning and make suggestions for
    continuous improvement to processes and practices to ensure effectiveness and
    efficiency
  • Participate in major projects as directed to ensure projects are completed within
    stipulated timeframes.

Skills Requirements

  • Certificate III in Financial Services or demonstrated capability through past employment
    experience and/or relevant qualifications.
  • Practical experience in providing customer service, performing well under pressure and
    meeting business targets
  • Excellent interpersonal skills with ability to effectively communicate and negotiate debt
    collection terms
  • Strong customer service skills with the ability to deal with all types of customer enquiries
    and complaints and handle sensitive and confidential information with tact and
    diplomacy
  • Strong problem solving and conflict resolution skills with the ability to make decisions
    and use initiative
  • Strong reconciliation skills (particularly excel spreadsheet skills)
  • Ability to work autonomously or in a team environment
  • Proven skills in operating computers and system programs relevant for the role.

Apply now!

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Job ID: 803

Recruitment Port Macquarie