Call Centre Operator – Position Filled

Position: Call Centre Operator

Location: Parramatta

Fantastic 6 month opportunity for a Call Centre Operator in Parramatta, our Government Client is seeking an immediate start for the right candidate.

Key accountabilities

  • Handle customer enquiries promptly and courteously while maintaining confidentiality and
    using discretion in the performance of all duties.
  • Identify, refer and assign non-standard and more complex enquiries to a Centre of Expertise for action and resolution.
  • Maintain records of customer enquires in a customer management system and follow up as
    required.
  • Provide enquiry and referral data to assist in the preparation of reports on the Centre’s activities.

Skills Required

  • Minimum 3 years customer service experience
  • Excellent communication skills both verbal and written
  • Great attention to detail
  • Ability to work well under pressure

Apply now!

 MBC Recruitment Apply Now Button

 

Job Code: 1044

Recruitment Sydney