Client Services Officers – Position Filled

Position: Client Services Officer

Location: Burwood

Our client, located in Burwood NSW, is seeking 3 outstanding Client Services Officer to join their team for a temporary period (up to 3 months) to provide a broad range of applicant, tenancy and property management services and advice to clients, advocates and other stakeholders.

Key Responsibilities: 

  • Provide advice and assistance on housing options based on assessment of eligibility and client needs
  • Make referrals where additional support requirements are identified to better meet client needs.
  • Manage tenancies and support clients to maintain successful tenancies.
  • Support tenancy and community participation initiatives to contribute to harmonious neighbourhoods and stronger communities.
  • Monitor property condition and facilitate maintenance and minor modifications where necessary to meet client needs.

If you can:

  • Manage client information to ensure confidentiality, accuracy and integrity;
  • Understand, interpret and provide advice in accordance with relevant legislation, policies and procedures;
  • Manage conflicts and expectations of clients and their advocates in a human services environment; and
  • Work collaboratively with internal specialists and external service providers.

 

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Job Code: 1219

Recruitment Burwood