Fieldglass FAQs

Your role is required to work a maximum of 35 hours per week

You are not permitted to work beyond these hours unless you have written permission to work above 35 hours pw

This approval must be obtained and documented in writing by your Team Leader prior to you working over this time

Unfortunately we can’t offer flex time in your role – the working hours are 9am-5pm


If you are absent from work or running late, please inform both your team leader and your recruitment agency asap

This must be complete via phone and email for both parties involved


Timesheets must be submitted by COB every Friday

Your Manager has until the next Monday to approve your timesheet in time for your agency to process payment

Payment and certificates are sent by your recruitment agency MBC Recruitment



All conversations in the office & with clients & all paperwork are confidential, please be mindful of this.


General Fieldglass enquires

For general enquires and password resets please contact: OR 1800 695 135

Or call Priscilla Stead from MBC Recruitment on 1300 854 622